Support & Help

We're here to help! Whether you have questions about Content Guardian or need technical assistance, our team is ready to support you.

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Email Support

Get in touch with our support team via email. We typically respond within 48 business hours.

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FAQ & Documentation

Browse our frequently asked questions and detailed documentation to find answers quickly.

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Frequently Asked Questions

How do I install Content Guardian? +
Visit the Shopify App Store, search for "Content Guardian," and click "Add app." Follow the installation wizard and grant the necessary permissions. The app will be active on your store immediately.
Can I customize which protections are enabled? +
Yes! Content Guardian includes a settings panel in your Shopify admin where you can toggle each protection on or off independently. This allows you to choose exactly what level of protection fits your store.
Will Content Guardian affect my store's performance? +
No. Content Guardian is lightweight and optimized for performance. The protection script is minimal and has negligible impact on page load times and store functionality.
Is the protection 100% foolproof? +
Content Guardian provides strong client-side protection against casual copying attempts. However, no security measure is 100% unbreakable. Determined users with technical knowledge may find workarounds. For sensitive content, consider additional server-side protections.
Does Content Guardian work on mobile devices? +
Yes! Content Guardian is fully compatible with mobile browsers and tablets. Protection features adapt to mobile interactions automatically.
What if forms stop working after enabling protections? +
Content Guardian is designed to preserve form functionality. Input fields, textareas, and contenteditable elements remain interactive even with text selection disabled. If you encounter issues, contact our support team.
Can I disable Content Guardian temporarily? +
Yes! You can disable protections from the Content Guardian settings panel in your Shopify admin. Changes take effect immediately on your store.
What's your refund policy? +
We offer a 14-day refund policy for new installations. If you're not satisfied, contact our support team within 14 days of purchase for a full refund.

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